Shopify Store Isn’t Eligible for Instagram Product Tagging 2023: How To Fix This?

How to Fix “ Shopify Store Isn’t Eligible for Instagram Product Tagging” Error (Quickly), you’ll get to know whole about in this post.

What has been keeping you awake for days is the enigma. After exhausting every possible avenue and consulting with the Shopify community, you’ve still been unable to get your store listed for Instagram product tagging.

Despite your best efforts, it’s as if a carrot is being held out in front of you, but you can’t get your hands on it.

What causes this problem and what you can do to solve it are explained below.

The Instagram Product Tagging feature is not available in my store. Why is this?

  • Your location does not support Instagram Shopping
  • The products or stores you have don’t comply with Instagram’s guidelines
  • A business account on Instagram isn’t set up for you
  • There is no link between your Instagram account and your Facebook business page

Here are some reasons why you might get the error “Your store isn’t eligible for Instagram product tagging”:

Your location does not support Instagram Shopping

Here is a list of countries where Instagram Shopping is available. You may also encounter difficulties tagging your products if you are traveling to a location where it is not supported.

Instagram guidelines do not apply to your products or store

In order to be qualified for Instagram Shopping, your account must not be selling forbidden items such as guns. 

You must also be able to sell your products directly through your Shopify website or Instagram account.

On Instagram Shopping, only actual things are allowed to be sold.

A business account on Instagram isn’t set up for you

Before setting up Instagram for your store, make sure you have a business profile set up on your personal Instagram account.

Make sure Instagram knows you’re a real business by including your email address and Shopify URL in your profile.

There is no link between your Instagram account and your Facebook business page

Facebook Business page or Business Manager administrator privileges are required for this. Connect your Instagram account to Facebook by clicking the Settings button at the top of your Facebook page.

Use Instagram Shopping to connect your product catalog to Instagram’s photo-sharing service.

Go to “Settings” and “Accounts” on your Instagram profile. In order to join your Facebook and Instagram accounts, you should see the option.

You cannot tag your products on Instagram if your Shopify store doesn’t qualify

  • Back to a Personal Instagram account from a Business account
  • Facebook and Instagram should be disconnected
  • Make your Facebook page look like a shopping page by changing the template
  • Install Instagram again
  • Become a business account on Instagram
  • On Facebook, you can create a product catalog
  • Create a Facebook Commerce Manager account
  • Connect your Facebook shop to your Facebook catalog
  • The Shop Now button needs to be set up
  • Facebook and Instagram can be connected again

Please contact the Instagram and Facebook support teams if none of the issues mentioned apply to you. It may take a few days for the staff to assess your store and investigate the issue, but they will be able to help you.

Visit your profile’s Settings > Help > Report a problem to make a complaint with Instagram. To contact a member of the Facebook Support team, please fill out this form. Because the problem lies with Instagram and Facebook, Shopify support will not be able to help.

Shopify Store Isn’t Eligible for Instagram Product Tagging: FIXED

You can attempt these fixes while you wait for the error to be fixed.

Shopify Store Isn’t Eligible for Instagram Product Tagging

1. Revert to a Personal Instagram account from an Instagram Business account

Changing it again later will resolve any potential issues, but this step resets your account. Switch back to your personal account by going to your Profile > Settings > Account.

2. You should disconnect your Instagram and Facebook accounts

The option to disconnect your Facebook account can be found under Settings > Account > Linked Accounts > Facebook.

To disconnect from Instagram, go to your Facebook page and tap Settings > Instagram > Disconnect. Click Settings > Account > Instagram in your Facebook Business Manager. Disconnecting your Instagram account should be possible.

3. The Shopping template should be used on your Facebook page

You can edit your Facebook page’s template by going to Settings > Edit > Template. The Shopping template will be available for you to choose from when you click Edit.

It’s possible that you’re encountering an error because your Facebook page doesn’t have a category.

4. Reinstall Instagram

Clear the Instagram app cache from your phone’s settings menu. For iPhone users, the Instagram app may be found in the Settings menu. Set the Reset cached content slider to on.

Select Settings > Apps > Installed Apps > Instagram and then on the Installed Apps button. The Clear Cache button can be pressed.

Before getting back into your Instagram account, delete the Instagram app from your phone and reinstall the app.

5. Change your Instagram account to a Business account

You can switch to a business account by going to your Profile > Settings > Account.

6. Create your product catalog on Facebook

Create a product catalog in your Facebook Business Manager by selecting Catalog Manager.

The E-commerce choice is your product category. Instagram requires a minimum of nine products in your Facebook product catalog to be approved for product tagging.

It’s recommended to manually add your products to your product catalog rather than loading them in through Shopify since this avoids any potential complications that may arise from this.

Add at least nine products before moving on to the next step if you don’t want to add your full catalog at once.

7. Set up Commerce Manager on Facebook

Your Business Manager account contains the Commerce Manager.

To enter your company’s details, such as its address and bank account information, go to Create & Manage > Commerce Manager and fill out the form. Your Instagram shop will be approved by Instagram if Facebook verifies your business information.

8. Connect your Facebook catalog to your Facebook shop

Pick a product catalog in your trusted Business Manager by going back to the menus. To link a Facebook page, go to the “Use cases” section and look for the option.

The connection can take anything from five to fifteen minutes to complete.

9. Set up the Shop Now Button

The shop now button, which directs customers to your Facebook store, should be set up as soon as possible. Click Add a button > Shop with you > Shop on your page on your Facebook page.

10. Connect your Facebook and Instagram accounts

Before proceeding, ensure that your Instagram app is up-to-date.

To link your Instagram account with your Facebook profile, go to Profile > Settings > Linked Accounts > Facebook.

Open Facebook and find your personal page by logging in. Make sure you are logged in to both your Instagram and your Facebook account.

You may have to wait a few days before you can start selling your Shopify products on Instagram with Instagram Shopping.

How Do You Get Approved For Instagram Shops?

Instagram Shops require you to meet the following requirements:

  1. An Instagram Business account that complies with all Instagram policies and guidelines
  2. Shopify, Instagram Checkout, or your Shopify website can be used to sell your products
  3. Your location and market are available for Instagram Shopping
  4. Having a valid business website, address, and contact information demonstrate your business’s legitimacy and trustworthiness. It should also be clear what your policy is regarding privacy and refunds and returns.
  5. There are no misleading product descriptions on your Shopify website
  6. Physical goods are sold in your store

How Many Followers Do You Need To Tag Products on Instagram?

It’s not necessary for you to have a large following on Instagram in order to tag products in your posts. However, it’s been claimed that Instagram uses this information to determine the credibility of your business.

It is possible, however, if you have more than 10,000 Instagram followers, to tag products in your Instagram story.

How Do You Tag Items In Stores On Instagram?

Select the product catalog you’d like to link to your Instagram account from the Settings menu under the Instagram Profile heading, then click Business Settings > Shopping to activate the Shopping option.

A photo and caption are all you need to do to tag products in an Instagram post, so go ahead and do so. If you pick “Tag products,” you will be able to select an item from your catalog by tapping on the photo.

Publish your post once you’re satisfied with it.

With the Shopping sticker, you may now feature and sell certain products in your Instagram Story. Before you publish your Story, you can edit the sticker’s text color and position it where you want it to appear.

For verified accounts or more than 10,000 followers, you’ll be able to direct followers to your product page from your Instagram Story if you have the swipe-up capability.

Quick Links:

Conclusion: Shopify Store Isn’t Eligible for Instagram Product Tagging 2023

Using social media to market your Shopify items may be just the thing you need to expand your company, so it may be worth the trouble to fix the “Your Shopify store isn’t suitable for Instagram product tagging” mistake.

Before reverting to a Business profile, you may have to disconnect your Facebook and Instagram accounts and modify your Instagram account back to a personal profile.

Changing your Facebook page template, putting together a product catalog, setting up a Commerce Manager, and linking your catalog to your Facebook page are all procedures that need to be taken a second time.

Try re-connecting Instagram and Facebook to see if it fixes the problem.

Aishwar Babber

Aishwar Babber is a passionate blogger and a digital marketer. He loves to talk and blog about the latest tech and gadgets, which motivates him to run GizmoBase. He is currently practicing his digital marketing, SEO, and SMO expertise as a full-time marketer on various projects. He is an active investor in AffiliateBay.

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